Tendi and Mariner break a Caitian heirloom while running an errand for Dr. T'Ana, and Boimler goes to great lengths to meet Tom Paris when he visits the Cerritos.
Dr. T'Ana sends Tendi and Mariner to fetch a box holding a family heirloom. Opening it, they find a Caitian libido post, break it and fail to repair it, and along the way they realize how little they know about each other. T'Ana later admits she only wanted the box.
Rutherford is shaken to see the late Lieutenant Shaxs alive again, and Shaxs offers an explanation too disturbing to repeat. Boimler is desperate to meet Commander Tom Paris of Voyager, who visits the ship, and crawls through the Jefferies tubes to reach him. Robert Duncan McNeill reprised Paris for the episode.